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Now In: Networks
Our Commitment to Quality
At Custard the level of service we offer to our customers and the quality of our products is paramount. We realise how important a reliable IT infrastructure is to a business and that any problems can easily lead to poor efficiency and productivity from its workforce. At Custard we only use quality components which have been tested thoroughly by our own engineers to try to eliminate problems before they happen. Should assistance be needed you can expect quick, friendly, hassle free service to make sure you get back to normal as soon as possible. This is the key to our success and why we have been in business for 10 years.
I.T Support
We pride ourselves on giving the best on-site support to our customers. We feel we are unrivaled in this area as we have the fastest response times and work together with our customer to improve their systems so that potential problems are highlighted and dealt with before they can occur. We use highly trained engineers and sophisticated software programs to monitor, log and track the progress of technical issues our customers are having. This helps us to make sure any issues you might encounter are dealt with and rectified as quickly as possible.
Networking
The new hardware and the changes carried out during the installation will result in a more efficient setup and better all round performance from your network.
IP network services
IP network design
Our team has many years of experience designing coherent, scalable networks for some of the worlds largest carriers.
Custard's comprehensive approach can provide you with all the design and installation services you need from comms room design and structured cabling systems for data and converged networks, to complex routed networks with multiple BGP peering.
Our consultants provide pragmatic, business oriented advice ensuring the most appropriate ip network solution is delivered for your business.
If you want a cost effective IP network that future proofs your network, we can help.
Experienced, dedicated engineers will work with you on a smooth project implementation with the minimum of disruption to your business. All aspects of installation, configuration and commissioning can be undertaken by Custard.
IP network support
Custard offer flexible, tailored, support plans to provide a package that meets your expectations and gives options for either onsite or remote support. Typical support packages can range from those designed to complement in-house IT teams, to complete outsourced support.
IP network monitoring and management
'Organic' networks that comprise a number of devices such as switches, gateways and routers can be notoriously difficult to troubleshoot. Custard will provide pro-active network management tools based on standard protocols. High priority messages such as 'restarts' can be relayed to the I.T manager (or Custard) by Email, SMS or Paging Service, allowing problem solving in 'real time'.
IP network troubleshooting
Our experienced staff will troubleshoot your major network problems. Using specialist analysers, we will diagnose faults and rectify problems across all networks that your company relies on. An emergency on your part *is* also an emergency on our part.
IP network security
Custard can provide a range of security appliances including configuration and management. We can conduct external or internal infrastructure assessments, on fixed or wireless networks across a mixed environment of systems and vendors. Subject to your approval we can carry out testing all the way from analysis to vulnerability exploitation.
Network Audits
Custard Network Health Audits will tell you exactly what you are responsible for and how effectively it is performing. There may be subtle changes that can be made to the network design or the equipment configurations that can improve the performance of your network and help your budget stretch further
