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Now In: Customer Service
At Custard Technical Services we pride ourselves on the level of service that we continue to provide to our clients.
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Our business has been built on a foundation of exceptional quality, professionalism and above all, a reliable IT provider. We have now been in the industry for over 10 successful years, so you can be confident in our approach, support and excellent customer service.
In today’s ever changing market, reassurance and peace of mind that you can rely on your IT provider are paramount. We recognise that our clients business’s need effective and reliable IT to be competitive and an assurance that when something does happen they have an effective and efficient service to put things right. Our IT Technicians are highly qualified and we offer a 2 working hour response opposed to the industry standard 4 hour.
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See what our customers have to say....
“Having tried a number of computer dealers over the past 15 years, Custard have been by far the most reliable and easy to work with. They have a particular skill in handling computer networks and respond to any problems almost immediately meaning our down time is virtually nil. They are honest and reliable and quote up front for any chargeable items so there are no nasty surprises.”
Richard Hill - Managing Director, Portland Poly Bags
“May I thank you for the excellent support service received. We recently had a problem with our exchange 2000 server which meant that we were unable to receive emails. A call was placed with yourselves and within a very short time you had identified and resolved the problem and once again we were receiving emails. Thank you.”
Ben Dorks - Business Development Director, Plumtree Group
Out of the numerous IT support companies we have had over the years, it is a breath of fresh air to deal with a company that back what they preach with good advice, sensible IT support, assistance in planning and backup technology, that Custard Computers have given us. We are delighted with the overall input and friendly approach you offer, and would recommend your team as the right choice in IT support and management. Thanks again, Kind Regards,
Alan - Operations manager, GT Mechanical
“In a few words, I have since instructing you, considered the service to be effective and practical to the needs of the business.”
Bill Uppal - Uppal Taylor solicitors
Customer Case Studies, clink on the links below
So why are we different to every other IT company out there? We recognise that customers come first and our 2 hour response time opposed to the industry standard 4 hour is testament to this.
We focus on the simple things, the things that are most important to our customers,
Custard, Refreshingly simple….. Perfectly serious
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